UK Toll Free:   0800 169 7795             From outside the UK:   +44 800 169 7795             South Africa:   +27 11 540 9009             USA / Canada:   +1 914 613 3150

 

     

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South African Office
+27 11 540 9009
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0800 169 7795
From Outside the UK
+44 800 169 7795
USA / Canada
+1 914 613 3150
 
               
 

Extravel Terms & Conditions

Payments & Deposit
At the time of booking, a non-refundable deposit of 30 percent is required in order to confirm the booking. The remaining amount of the booking is due 42 days (6 weeks) prior to the check in date. For reservations made, which are within 42 days of the arrival date, the full amount is due at the time of booking.

Cancellation Policy
Cancellation outside 30 days will result in a loss of deposit.  Cancellations made within 30 days prior to arrival date will result in no refund, this being the full 100 percent of payments made to Extravel. Please note that during holidays such as Christmas and Easter, the cancellation policy is subject to change.

Method of Payment
Payments are processed with Visa Cards, Master Cards, American Express Cards and Diner Club Cards. Payments can also be paid directly into Extravel's account.
However, all payment must be made in full and free of any bank charges.

Health & Visa Requirements
It is the responsibility of each traveler to provide his/her own vaccinations and to meet passport and visa requirements.

Insurance
Travelers are encouraged to ensure against personal accident, medical expenses, loss of property, cancellation and curtailment as the booking will be subject to cancellation penalties as stipulated above.

Air tickets
The air fare and airport tax quoted are current and are subject to change without prior warning should the airline impose an increase in rates for any reason. Should the fare quoted not be available at the time of booking the next applicable fare will be booked and amended costs advised accordingly. Please note that fares may increase between time of booking, time of payment and the ticket being issued.
Extravel cannot be held responsible should airlines discontinue flights on certain routings or change scheduled timetables resulting in missed connections. Should an amendment in routing or itinerary be necessary, any additional costs incurred will not be borne by Extravel.

General
The information of this website is provided by Extravel, its subsidiaries, affiliates and related entities as a service to its customers and may be used for information purposes only. The information contained in this website is without any warranty of its performance, accuracy, completeness, merchantability, good and workmanlike service or fitness for any particular purpose, and the user of such information agrees to waive any and all warranties with respect to same. The use of the information and/or the use of a credit card or other debit device is at the user's sole risk. By accessing this site and the information contained the user hereby acknowledges and agrees to the terms of usage set forth herein, assumes all risk of such usage and therefore waives all liabilities and damages which may be created out of or is in any way connected with the user's access to or use of the information. Should the user of this website not agree to the foregoing terms of usage, he/she is not authorized to access or use the information contained in the site. Please note that users who send Internet E-Mail messages to the Extravel do so entirely at their own risk.

Protection of personal information and data
Extravel will retain personal data you supply and records relating to your enquiries and bookings.  We respect the privacy of our customers and take the security of our databases very seriously. Click to view more.

 
   
   
   
   
   
   
   
   
               
   

 

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Please read our Terms and Conditions.

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